We only ship within the US. FREE SHIPPING, every time.
Original paintings and larger prints are shipped UPS Ground (3-5 business days).
Small works and chapbooks are shipped USPS Standard Post.
UPS requires a physical address rather than a post office box.
If this presents a problem, please call us at 802.318.0963.
For customers who list a shipping address in Vermont, New York, New Hampshire, or Massachusetts,
we also offer the option of local pickup at Green Door Studio:
4 Howard Street, Burlington, VT 05401 (not our mailing address)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be undamaged and in the same condition that you received it. We prefer that it also be in the original packaging. There are certain situations where only partial refunds are granted (if applicable): Any item, not in its original condition, is damaged or missing parts for reasons not due to our error.
To return your product, please mail it to:
48 Thunder Drive, Hinesburg, VT 05461
You will be responsible for paying for your own shipping costs for returning your item. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.